Shipping policy
SHIPPING INFORMATION
- Cash On Delivery is only available for local delivery purchases, delivered by Apex Predator and must be arranged, prior to purchase.
- Most items are shipped from Mt. Vernon, Illinois. However, a small amount of our items ship directly from the manufacturer.
- If the items shows Out of Stock or Contact us for Purchase! on our website, it means we do not have it in stock in Mt. Vernon, Illinois. However, it might be available at the manufacturers’ warehouse, therefore please give us a call and we will get the item ordered for you.
- Packages ship by USPS, UPS or FedEx.
- You have an option to purchase shipping insurance vie InsureShield™ during the check out process. The insurance coverage is for your product value with reimbursement for loss, damage and even porch piracy.
- We do not ship outside the United States (Please see our Export Policy and Export Restrictions Information). Free and Flat Rate Shipping does not apply to shipping to Alaska and Hawaii.
- Most orders will be shipped within 1-2 business day. Some special order items require 2-5 business day process times.
- Estimated delivery times are estimates only and the accuracy is never guaranteed. If you need a product by a certain date, give us a call.
- If an item you ordered happens to be out of stock, you will be notified and given the option to wait for the item or to get a full refund for the item.
- UPS and Fedex will not deliver to PO Boxes. Those carriers require a physical street address.
OTHER POLICIES AND INFORMATION
9.5% sales tax is charged for all orders shipped to an Illinois address. Sales tax is not charged for shipments to any other state.